These data stewardship features are operational across all integrations, including:
Fixes
Invalid Deceased Date Format
For some Neon Customers, the Deceased Date custom field by TrueGivers was being populated with 19000101 or other dates in this format. This format is not an accepted date format within Neon. This issue has been resolved, and TrueGivers is working on removing these incorrect date formats from your CRM.
If you need these fixed right away, please contact neoncrm@truegivers.com.
Invalid Birth Year
For some Neon customers, the Birth Year custom field by TrueGivers was being populated with the year 1900. This issue has been resolved, and TrueGivers is working on removing these incorrect date formats from your CRM.
If you need these fixed right away, please contact neoncrm@truegivers.com.